|Deposit and Cancellation Information
|We cannot accept American Express cards
Arrival times (Does not apply to Rotorua and Taupo pick-ups)
- 11:00 am departure, please be at base by 10:45 at the latest
- 2:00 pm departure, please be at base by 1:45 at the latest
- Family deal and Safari: 2:00 pm departure on Request only
- From Rotorua: Follow state Highway 5, main road to Taupo. 49Kms to base, approx 40 minute drive.
- From Taupo: Follow state Highway 5, main road to Rotorua. 29Kms to base, approx 30 minute drive.
If for any reason you find it necessary to cancel your trip, please provide us with notice as soon as possible. Provided a minimum of 24 Hours notice is given there will be no cancellation charge. Cancellations less than 24 Hours before departure will be charged in full. Longer cancellation notice may be required for package or group bookings.
Rates shown in foreign currency using the currency converter on the booking engine are indicative only as all charges made to your credit card will be in NZD only.
Please Note: If you are booking the afternoon 2pm Thermal Safari tour, you need to ensure that you have at least a minimum of 4 people attending. Your booking will be cancelled if received with less than 4 people for this 2pm time.